Effective Date: February 19, 2023
Horixon Transport & Logistics (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or engage in our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
By using our website and services, you consent to the data practices outlined in this policy.
1. Information We Collect
We may collect and process the following types of personal information:
- Personal Identification Information: Your name, email address, phone number, shipping details, and other relevant information you provide when you inquire or request services from us.
- Technical Information: Your IP address, browser type, operating system, device type, and usage patterns on our website.
- Payment Information: Credit card details and other payment methods, where applicable, for services you order.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To process and track shipments, respond to inquiries, and deliver the services you request.
- To Improve Our Website: To personalize your experience and improve the functionality and performance of our website.
- Communication: To send you updates, invoices, newsletters, or marketing communications (where you have opted-in) related to our services.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce agreements.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with third-party service providers or partners in the following situations:
- Service Providers: We may share your information with trusted third parties who help us perform business functions (e.g., payment processors, shipment tracking services).
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal processes.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
5. Cookies
Our website uses cookies to enhance your experience, improve site functionality, and analyze web traffic. Cookies are small data files stored on your device. You can manage cookie settings through your browser settings, but disabling cookies may limit your ability to use certain features of our site.
6. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review the privacy policies of any external sites before providing personal information.
7. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal data, subject to certain legal obligations.
- Opt-Out: You may opt out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in emails or contacting us directly.
8. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
9. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Horixon Transport & Logistics
Email: info@horixontransport.com
Address: 256 S. Broadway CA